Shipping and Return Policy

Shipping Policy

  • All orders are processed (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Domestic Shipping Rates and Estimates
  • Standard Shipping: Free, 5-7 business days (estimated)
  • We Ship to P.O. Boxes Domestically 
  • Express Shipping:  Please Email Us at 
International Shipping Rates and Estimates
  • Standard Shipping: Free with Orders $150 and Above  (Delivery Time Varies Based on Location).
  • Express Shipping:  Please Email Us at 
  • When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow up to 48 hours for the tracking information to become available.
  • If you haven’t received your order within 7 days of receiving your shipping confirmation email (10 days for international), please contact us at with your name and order number and we will investigate.

Refunds, Returns, and Exchanges

  • We are 100% committed to your satisfaction of our products.
  • If for any reason you are not completely satisfied, you are able to return it up to 30 days after delivery date for a full refund minus the shipping cost for the return. 
  • Only products purchased on may be returned.  Currently LuxYuri is sold exclusively at  LuxYuri does not have any other authorized resellers or distributors in the United States or abroad.
  • Any products that are nearly empty, tampered, or filled with other substances are not refundable.
    • Items that have been damaged or lost from personal usage—dropped, stolen, spilled, mishandled, etc.—are not refundable.
    • In the event that your order arrives damaged in any way, please email us as soon as possible at with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
    • When the product is returned to us, it may take 10-14 business days to process your return.
    • If you have any further questions, please don't hesitate to contact us at